Escorts patient into the exam room, gathers important medical information and performs visual screening prior to Physicians visit with patient. Does testing as prescribed by physician. Acts as the patient advocate and expresses a caring attitude while performing the tasks required with accuracy and efficiency.

Reports directly to Department Manager.

Requires prolonged standing, walking, some bending, stooping and stretching. Requires excellent communication skills and a keen understanding of patients with sensory impairment.

Greets patient and introduces self prior to eye exam.
Explains to patient what patient should expect from technician’s work up and from the OD.
Completes a detailed patient history which includes past medical history (systemic and ocular), family medical history (systemic and ocular) medication history (systemic and ocular) and the chief complaint (the reason for the visit).
Checks patient’s uncorrected (when applicable) and corrected visual acuity for every encounter.
Neutralizes eyeglasses by either manual lensometry or automated lensometry.
Coordinates patient flow for assigned physician. Reviews charts in the morning and communicates effectively with physician regarding patient care and additional testing.
Ensures that patient’s chart is updated in a timely fashion and includes correct/updated PCP information.
Opens and closes examination rooms appropriately.
Responsible for care, maintenance and stocking of assigned room(s).
Attends required staff and educational meetings as requested.
Maintains strictest confidentiality (HIPAA).
Helps maintain inventory and stock of medical supplies, patient coupons and patient information pamphlets.
Follows all established safety procedures and precautions when operating office equipment.
Ensures appropriate supplies/equipment is functional for patient care according to office policy and procedures.
Aids in all other areas in office when completion of above responsibilities permits to ensure smooth operation of the practice.
 Assists in maintaining the back office in a clean and safe manner.
 Ensures that any snacks in the assigned zones are kept out of sight and does not eat or drink in front of patients.
 Accepts and completes other related duties as assigned.

Working knowledge of basic anatomy and physiology of the eye. Excellent communication skills.

Providing patient care can be a difficult task in areas where there is high demand. When things start to get hectic, it is important for ophthalmic personnel to express genuine compassion for others and a willingness to help in any way possible. Other attributes that are important for the Ophthalmic Technician role include the ability to actively listen and speak well, critical thinking skills, a capacity to make informed decisions, oral and written comprehension, empathy, willingness to work with others, willingness to learn, and reliability.

• Need to be on one’s feet for an 8-10-hour day, including bending, reaching, and multiple uses of the staircase to retrieve supplies, utilize the lunchroom, and enter/depart the building.
• Must be able to assist patients in wheelchair transfers as needed.
• Must be available to work 4-5 days/week, 40 hours/week minimum.

Please note: This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

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